Privacy Policy
Thank
you for choosing to be part of our community at Promo One (Pty) Ltd (“Company”,
“we”, “us”, or “our”). We are committed to protecting your personal information
and your right to privacy. If you have any questions or concerns about our
policy, or our practices with regards to your personal information, please contact
us at contactus@promo-one.co.za
When
you visit our website https://www.promo-one.co.za, and
use our services, you trust us with your personal information. We take your
privacy very seriously. In this privacy policy, we seek to explain to you in
the clearest way possible what information we collect, how we use it and what
rights you have in relation to it. We hope you take some time to read through it
carefully, as it is important. If there are any terms in this privacy policy
that you do not agree with, please discontinue use of our Sites and our
services.
This
privacy policy applies to all information collected through our website (such
as https://www.promo-one.co.za), and/or any
related services, sales, marketing or events (we refer to them collectively in
this privacy policy as the "Services").
Table of Contents
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. DO WE USE GOOGLE MAPS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS
FOR DO-NOT-TRACK FEATURES
11. DO
WE MAKE UPDATES TO THIS POLICY?
12. HOW
CAN YOU CONTACT US ABOUT THIS POLICY?
1. WHAT INFORMATION DO
WE COLLECT?
Personal
information you disclose to us
In
Short: We
collect personal information that you provide to us such as name, address,
contact information, passwords and security data, and payment information.
We
collect personal information that you voluntarily provide to us when
registering at the Services expressing an interest in obtaining information
about us or our products and services, when participating in activities on the
Services or otherwise contacting us.
The
personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make and the products
and features you use. The personal information we collect can include the
following:
Publicly
Available Personal Information. We collect first
name, maiden name, last name, nickname, phone numbers, business email, business
phone number, current and former address, and other similar data.
Personal
Information Provided by You. We collect purchase history, and
other similar data.
Credentials. We
collect passwords, password hints, and similar security information used for
authentication and account access.
Payment
Data. We collect data necessary to process your payment if
you make purchases, such as your payment instrument number (such as a credit
card number), and the security code associated with your payment instrument.
All payment data is stored by Payu. You may find their privacy policy link(s)
here: https://www.payu.co.za/payu-privacy-policy.
All
personal information that you provide to us must be true, complete and
accurate, and you must notify us of any changes to such personal information.Information
automatically collected
In
Short: Some information – such as IP address
and/or browser and device characteristics – is collected automatically when you
visit our Services.
We
automatically collect certain information when you visit, use or navigate the
Services. This information does not reveal your specific identity (like your
name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about how and when you use our Services and other technical information.
This information is primarily needed to maintain the security and operation of
our Services, and for our internal analytics and reporting purposes.
Like
many businesses, we also collect information through cookies and similar
technologies.
Online Identifiers. We
collect devices, tools and protocols, such as IP (Internet Protocol) addresses,
cookie identifiers, or others such as the ones used for analytics and
marketing, device's geolocation, and other similar data.
2. HOW DO WE USE YOUR INFORMATION?
In
Short: We process your information for purposes
based on legitimate business interests, the fulfilment of our contract with
you, compliance with our legal obligations, and/or your consent.
We use
personal information collected via our Services for a variety of business
purposes described below. We process your personal information for these
purposes in reliance on our legitimate business interests, in order to enter
into or perform a contract with you, with your consent, and/or for compliance
with our legal obligations. We indicate the specific processing grounds we rely
on next to each purpose listed below.
We use
the information we collect or receive:
· To
facilitate account creation and logon process. If you
choose to link your account with us to a third party account (such as your
Google or Facebook account), we use the information you allowed us to collect
from those third parties to facilitate account creation and logon process for
the performance of the contract.
· To
send you marketing and promotional communications. We
and/or our third party marketing partners may use the personal information you
send to us for our marketing purposes, if this is in accordance with your
marketing preferences. You can opt-out of our marketing emails at any time (see
the "WHAT ARE YOUR PRIVACY RIGHTS" below).
· To
send administrative information to you. We may use your
personal information to send you product, service and new feature information
and/or information about changes to our terms, conditions, and policies.
· Fulfil
and manage your orders. We may use your information to fulfil and
manage your orders, payments, returns, and exchanges made through the Services.
· Request
Feedback. We may use your information to request feedback and to
contact you about your use of our Services.
· To
protect our Services. We may use your information as part of our
efforts to keep our Services safe and secure (for example, for fraud monitoring
and prevention).
· To
enforce our terms, conditions and policies for Business Purposes, Legal Reasons
and Contractual.
· To
respond to legal requests and prevent harm. If we receive a
subpoena or other legal request, we may need to inspect the data we hold to
determine how to respond.
· To
manage user accounts. We may use your information for the
purposes of managing our account and keeping it in working order.
· To
deliver services to the user. We may use your
information to provide you with the requested service.
· To
respond to user inquiries/offer support to users. We may
use your information to respond to your inquiries and solve any potential
issues you might have with the use of our Services.
· For
other Business Purposes. We may use your information for
other Business Purposes, such as data analysis, identifying usage trends, determining
the effectiveness of our promotional campaigns and to evaluate and improve our
Services, products, marketing and your experience. We may use and store this
information in aggregated and anonymized form so that it is not associated with
individual end users and does not include personal information. We will not use
identifiable personal information without your consent.
3. WILL YOUR
INFORMATION BE SHARED WITH ANYONE?
In
Short: We only share information with your
consent, to comply with laws, to provide you with services, to protect your
rights, or to fulfil business obligations.
We may
process or share data based on the following legal basis:
· Consent: We may
process your data if you have given us specific consent to use your personal information
in a specific purpose.
· Legitimate
Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests.
· Performance
of a Contract: Where we have entered into a contract with
you, we may process your personal information to fulfil the terms of our
contract.
· Legal
Obligations: We may disclose your information where we
are legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal process,
such as in response to a court order or a subpoena (including in response to
public authorities to meet national security or law enforcement requirements).
· Vital
Interests: We may disclose your information where we believe it
is necessary to investigate, prevent, or take action regarding potential
violations of our policies, suspected fraud, situations involving potential
threats to the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More
specifically, we may need to process your data or share your personal
information in the following situations:
· Vendors,
Consultants and Other Third-Party Service Providers We may
share your data with third party vendors, service providers, contractors or
agents who perform services for us or on our behalf and require access to such
information to do that work. Examples include: payment processing, data
analysis, email delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking technology on the
Services, which will enable them to collect data about how you interact with
the Services over time. This information may be used to, among other things,
analyze and track data, determine the popularity of certain content and better
understand online activity. Unless described in this Policy, we do not share,
sell, rent or trade any of your information with third parties for their
promotional purposes.
· Business
Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
· Third-Party
Advertisers. We may use third-party advertising
companies to serve ads when you visit the Services. These companies may use
information about your visits to our Website(s) and other websites that are
contained in web cookies and other tracking technologies in order to provide
advertisements about goods and services of interest to you.
· Third-Party
Advertisers. We may disclose your information where we
are legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal process,
such as in response to a court order or a subpoena (including in response to
public authorities to meet national security or law enforcement requirements).
4. DO WE USE COOKIES
AND OTHER TRACKING TECHNOLOGIES?
In
Short: We may use cookies and other tracking
technologies to collect and store your information.
We may use cookies
and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and
how you can refuse certain cookies is set out in our Cookie Policy.
5. DO WE USE GOOGLE
MAPS?
In
Short: Yes, we use Google Maps for the purpose of
providing better service.
This website,
mobile application, or Facebook application uses Google Maps APIs. You may find
the Google Maps APIs Terms of Service here. To
better understand Google’s Privacy Policy, please refer to this link.
6. HOW LONG DO WE KEEP
YOUR INFORMATION?
In
Short: We keep your information for as long as
necessary to fulfil the purposes outlined in this privacy policy unless
otherwise required by law.
We will
only keep your personal information for as long as it is necessary for the
purposes set out in this privacy policy, unless a longer retention period is
required or permitted by law (such as tax, accounting or other legal
requirements). No purpose in this policy will require us keeping your personal
information for longer than is necessary to comply with any financial, company
or similar legislative requirements of the user's account.
When we have no
ongoing legitimate business need to process your personal information, we will
either delete or anonymize it, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible.
7. HOW DO WE KEEP YOUR
INFORMATION SAFE?
In
Short: We aim to protect your personal
information through a system of organizational and technical security measures.
We have
implemented appropriate technical and organizational security measures designed
to protect the security of any personal information we process. However, please
also remember that we cannot guarantee that the internet itself is 100% secure.
Although we will do our best to protect your personal information, transmission
of personal information to and from our Services is at your own risk. You
should only access the services within a secure environment.
8. DO WE COLLECT
INFORMATION FROM MINORS?
In
Short: We do not knowingly collect data from or
market to children under 18 years of age.
We do not
knowingly solicit data from or market to children under 18 years of age. By
using the Services, you represent that you are at least 18 or that you are the
parent or guardian of such a minor and consent to such minor dependent’s use of
the Services. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you
become aware of any data we have collected from children under age 18, please
contact us at contactus@promo-one.co.za
9. WHAT ARE YOUR
PRIVACY RIGHTS?
In
Short: You may review, change, or terminate your
account at any time.
If you
are resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to
your local data protection supervisory authority. You can find their contact
details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Account
Information
If you
would at any time like to review or change the information in your account or
terminate your account, you can contact us by:
· Using
the contact information provided on our Contact Details page.
· Completing
the Send Us a Message form on
our website
Upon
your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, some information
may be retained in our files to prevent fraud, troubleshoot problems, assist
with any investigations, enforce our Terms of Use and/or comply with legal
requirements.
Cookies
and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your browser
to remove cookies and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or services of our Services.
To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
Opting out of
email marketing: You can unsubscribe from our marketing
email list at any time by clicking on the unsubscribe link in the emails that
we send or by contacting us using the details provided below. You will then be
removed from the marketing email list – however, we will still need to send you
service-related emails that are necessary for the administration and use of
your account. To otherwise opt-out, you may:
10. CONTROLS FOR
DO-NOT-TRACK FEATURES
Most web browsers
and some mobile operating systems and mobile applications include a
Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected. No uniform technology standard for recognizing and implementing DNT
signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this privacy policy.
11. DO WE MAKE UPDATES
TO THIS POLICY?
In
Short: Yes, we will update this policy as
necessary to stay compliant with relevant laws.
We may update this
privacy policy from time to time. The updated version will be indicated by an
updated “Revised” date and the updated version will be effective as soon as it
is accessible. If we make material changes to this privacy policy, we may
notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy
policy frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT
US ABOUT THIS POLICY?
If you
have questions or comments about this policy, you may email us by completing
the Send Us a Message form on
our website.
HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the laws
of some countries, you may have the right to request access to the personal
information we collect from you, change that information, or delete it in some
circumstances. To request to review, update, or delete your personal
information, please email us at
contactus@promo-one.co.za and we will respond to your request within 30 days.
